About Us in Durham, North Carolina

We Are Here For Our Community

Our History

Our owner, Tommy Brown, laid the groundwork for Brown Brothers Body Works when he joined the auto repair team at Carroll & Bradshaw Body Shop in 1978. Tommy and his brother Eddie came together as this original auto body shop grew. They decided to buy the business from Sammy Carroll and his father-in-law. In 1986, after the purchase was complete, they renamed the shop Brown Brothers Body Shop. A decade later, in 1996, Tommy’s wife, Kelly, joined her husband at the business and took over Eddie’s position. Together as the sole owners, Tommy and Kelly have cultivated an experienced team of technicians at Brown Brothers Body Works to continue and grow their business to be a customer-centric collision repair service for all makes and models of vehicles in the Triangle area. We are located at 411 Erwin Rd, Durham, NC 27707.

Our Mission

Proudly servicing Orange and Durham counties since 1986, we pride ourselves on creating long-term relationships with our customers. We understand and center our business around our high standard of customer service. Our team, from the office staff to our knowledgeable technicians, knows that the trauma of an accident that requires our services should be met with a stress-free experience. And once you begin to work with us, you’ll see that we are different and unlike any other commercial or corporate collision repair shops. Our customers are our number one priority, demonstrating that belief throughout our entire process.

Our Promise to You

We’re in the business of helping others. Our customers are part of our extended community family. We believe they deserve the utmost respect and honesty in all our business engagements. With that in mind, we created a comfortable, family-friendly environment. From your first phone call to continued communication, all the way to the moment you drive away from our shop in your restored vehicle. Our team works hard to make your experience with us a positive one. We provide transparency in our processes, including making our estimates easy to understand, choosing the best parts by price-matching OEM parts for the repairs, and encouraging our customers to ask questions and express their concerns. Also, we have a Lifetime Warranty on all our repairs for as long as you own your vehicle. Is your repair running through your insurance? No problem! We are well-versed in working with your insurance company to ensure you understand what your insurance is covering. We are here to make the experience as convenient and stress-free as possible so that you can leave our lot knowing that your vehicle is safe to drive. To schedule an appointment contact us at (919) 489-6229 .