Our goal at Brown Brother’s Body Works is to return your vehicles to factory-grade restoration. We provide collision services for major accidents and minor fender benders, but can also provide body work for minor dents, scratches, windshield and window replacement, upholstery repairs, or any damage that has your vehicle looking less than it’s best. Our team has the attention to detail to deliver the flawless finish required to make your vehicle look as good as or better than it did when you brought it in, but also the mechanical skills to ensure your vehicle is safe to drive. Drop your vehicle off on Monday and we will work with efficiency to return most collisions services by Friday end of day. However, we know that collisions can occur any day of the week—so we will do our best to accommodate mid-week drop offs. We’ll keep you updated by your preference in email, text, video, and photos. We have served Orange and Durham County, NC since 1970!
We Assist With The Claims Process
Being in a collision is stressful enough, but now you have to deal with your insurance company. Not to worry as we know the ins, outs, and complexities of the claims process—and have longstanding and positive relationship with our local insurance companies. We will help guide you through the process from start to finish. We assist with writing your estimate, filling out the required paperwork, submitting supplementals for hidden damages we find along the way, and managing your claim. The initial estimate takes about 10 minutes or less. If your vehicles are still in safe driving condition, we can preorder the parts needed to get started so that you can drop your car off after they arrive. If your vehicle is no longer safe to drive you can store it here in our secure storage facility, which has 24/7 video monitoring.
More Than Collision Services
It is not uncommon to need both restoration and mechanical work after a collision. Not to worry as we can do it all! We are also a green auto body shop who recycles as much of your damaged components and parts as we can, as well as the cardboard, paper and plastic that parts and supplies arrive in. All of our parts are backed by a 1 year warranty and our dedication to hard work, honesty, and loyalty. We are a family owned and operated business who treats all of our customers like our friends and family.
Brown Brother’s Body Works prides ourselves on customer service and attention to detail. Customers satisfaction is our number one priority. From assisting with insurance claims, to rental cars and a timely production schedule so you know when you’ll get your car back, we are here for you! Visit us at 411 Erwin Road off of I-40 or call 9194896229 to get in touch. We look forward to hearing from you!