Totaled Car Repair Services in Durham, North Carolina

When Your Car Is ‘totaled’, We Could Help!

The Best Care During A Difficult Time

One of the worst things you can hear from your insurance company after a vehicle collision is, “Your vehicle is totaled.” Aside from the inconvenience of being down a vehicle, the stress and hassle of the next steps in the process can be daunting, especially if you’re not in a position to purchase a new vehicle. While in many cases, this is truly the end of your vehicle, in some cases, you should get a second opinion from the knowledgeable team at Brown Brothers Body Works.

We Handle Your Insurance

When you file a claim with your insurance company, they will assign a claims adjuster to review your vehicle. Their job is to determine how much your insurance will cover and pay out on the claim. Insurance companies have their own formulas to determine if it’s worth repairing or not at all. Typically this means that if the total repair of your vehicle would cost more than 75% of its current value, it is considered totaled. But you may still have options. If the car is drivable, it’s best to take it to a trusted auto body shop to have it professionally diagnosed. This way, you can find out if: 1) it can be safely driven, 2) it can be repaired to be safely driven, or 3) it is confirmed to be a total loss. If the final decision is that your vehicle can be repaired, we will work with your insurance company to get it done.

Your One-Stop Collision Repair Shop

The experienced technicians at Brown Brothers Body Works have over 50 years of combined knowledge to take your vehicle from collision to driveable. From bumper-to-bumper, car frame and glass repair, paint, and everything in between, if we believe we can safely repair your vehicle to be driveable, we will do so. With access to the latest in car repair information and technology, not to mention computerized color match tech, we will provide you with an honest and transparent estimate and our recommendations for ways forward, even if it agrees with your insurance company that it is no longer driveable. Because our business is customer-centric. Your safety is more important than any shady promise that will compromise our values and our relationship with you. All of our bodywork and paint are backed by our Lifetime Warranty. So, if you end up in an accident inside the Triangle, and your vehicle has been determined to be totaled, but you’re thinking you need a second opinion, call our office today at (919) 489-6229. Or stop by our location off I-40 at 411 Erwin Rd, Durham, NC 27707 to schedule our next available appointment. We look forward to assisting you!